Black Gothic Lolita Spiderweb Dress

Shipping to the US, CA, UK, EU, AUS, and much more! 

• Delivery: 7-14 for USA, UK, AU, CA, EU and most countries.
• Order Processing: 1-3 days
• Shipping Fees: Free for all products!

VAT TAX:

• No VAT Tax to: US, CA, UK
• Possible fees in: Italy, Netherlands, Denmark, Austria, Cyprus, Luxembourg, Slovakia, Slovenia, Hungary, Bulgaria, Czech Republic, Estonia, Romania
• Other Countries: Customs fees may apply upon arrival.

If more than 45 days have passed, please email us at contact.kawaiiera@gmail.com to review the status of your order. Refunds will be handled through email if necessary.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.  Please allow at least 5 days from the receipt of your item to process your return.

RETURN PROCESS

To return an item, place the item securely in its original packaging, and email us at contact.kawaiiera@gmail.com for the next steps. We will get back to you as soon as possible.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 5 days from the receipt of your item to process your return.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

QUESTIONS & CONTACT INFORMATION

If you have any questions concerning our return policy, please contact us at: 

Email: contact.kawaiiera@gmail.com